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Showing posts from January, 2016

Process Automation

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This is an extract on the case study done by KiSSFLOW regarding the implementation of their process automation solution by Kaohsiung American School IT department.
The Need For Office Process Automation KAS is a hundred strong professionals who cater to over six hundred users across their campus. Like most international organizations, KAS too has numerous processes taking place throughout the year: finance, administrative and HR processes, most of which were carried out over paper.

Even the simplest of processes, such as leave request approval, was taking days to complete. Although the flow of office processes were well defined, the medium through which they were carried proved to have numerous cracks for them to fail.


Together with Lena Wang, our Systems Analyst and Robert Chuang, our Senior Technology Specialist, I was looking for a system to transform our organisation into a more productive and paperless atmosphere. A simple system through which we could automate the organisation’s…